Final Customer Purchasing from an Intermediary of the Product

Dispose Steps: Dispose steps include all activities required to eliminate the product from the customer's premises. These steps include the costs for removal and final disposition of the product.

2. Emotional: Segment customers according to the personal emotional needs of the segment.

A. Needs for comfort and status.

1. Status through the recognition of customer's individual requirements for product

Convenience of:

Maintenance and service

No. SIC Year Note
1 7841 2002 One target of the new DVD rental services: people who have backed off movie rentals because they hate paying late fees–or "extended-viewing" fees, in Blockbuster-speak.

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