Final Customer Purchasing from the Product Producer
Maintain Steps: Maintain steps include all activities required to keep the product in working order. These steps include the costs the customer incurs to diagnose and correct product problems.
B.
Resources: Reduce resources required for the use of the product
1.
Money – Reduce the money the customer uses with the product
b. Reduce the customer's spending on People, Purchases or Capital costs the customer uses with the product itself
People costs
Other
| No. | SIC | Year | Note |
| 1 | 3571 | 2003 | For now, the blade servers sell at premium, thanks to the engineering that goes into cramming server parts into such a small place. Though a late comer to the market, IBM has taken the lead with 35% of blade sales. Blades are easier to manage: 5 minutes vs. an hour before. HP, one of the first big vendors to offer a blade product, is No. 2 in the market. |
| 2 | 3845 | 1991 | Althin's machine requires routine maintenance only once a year. |
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