Final Customer Purchasing from an Intermediary of the Product
Use Steps: Use steps include all the Final customer's activities to find the appropriate product category at the Intermediary, to choose among the alternatives to the product and to take delivery of the product.
A.
Knowledge: Add knowledge
3.
Process where product is used: Explain how product can or should operate in customer cost system
B. Acquire
Preparation and presentation of product
| No. | Year | SIC | Note |
| 1 | 1992 | 5511 | Auto Advisor specializes in hand-holding. Interviews customers to help them decide what car they need. |
| 2 | 1999 | 6021 | Bank of America, in a move aimed at encouraging small business to jump onto the Internet, is expected to announce today a service that it lets companies build an online store through the nation's second largest bank. |
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