Final Customer Purchasing from the Product Producer

Use Steps: Use steps include all the customer's value added activities or the consumption of the product itself. These steps include all the costs the customer incurs in employing the product in its intended use.

B.
Resources: Reduce resources required for the use of the product

2.
Time: Reduce the time the customer must spend with the product

D.
Customize the product functions for the customer's use

No.	SIC	Year	Note
1	0	2004	Relational-value players are companies like Fidelity Investments, IBM, and GE Aircraft Engines that create value for customers by offering integrated solutions. They don't just bundle products and services but customize them to such a degree that they act as production partners in many cases, absorbing some of their customers' risk.
2	3089	2001	New technology allows Brunswick to print images and designs on bowling balls. This is a breakthrough for the struggling industry which was previously only able to engrave words. Working with P.S. Computer Graphics, the company developed the technology that it hopes to patent. The Viz-A-Balls run at about $140 for plastic, up from $80 for typical balls.
3	3400	2003	Elgo, an Israeli maker of garden sprinklers, wanted a product to sell during the winter and came up with an indoor sprinkler kit for gardeners who grow plants indoors. The kit recently began selling in Europe.
4	3559	2003	Toolmakers, generally small companies, fashion the devices that are used on factory floors to make other things. Many tools are custom-designed to churn out specific products, usually in vast quantities.
5	3571	2001	To gain a larger market share in the lucrative server market, IBM launched Summit. This Intel-based server is a chipset which works in conjunction with a microprocessor to speed tasks. It is designed to work with Intel's Pentium 4 Foster chip. It allows greater flexibility for consumers to build machines with up to 16 of these chips.
6	3713	2000	So far, many truckers are willing to pay more to get a vehicle built to their engine and transmission specifications.
7	7372	1990	Daisy Systems began to have losses after customers demanded programs that worked on standard computer workstations rather than the proprietary machines Daisy originally supplied.
8	7372	2002	Intuit has recently announced a new strategy for its QuickBooks line of business accounting software. The strategy is designed to provide industry-focused products for a small-business software market that Intuit judges to be $17 billion a year. Industries have different software and accounting needs, so it tweaked its software as needed for different industries. Two months ago, Intuit brought this same strategy to TurboTax, its line of tax-preparation software.
9	7379	2002	Intuit is working to develop a new version of its popular QuickBooks software for businesses with up to 250 employees. The company plans to develop industry-customized versions of QuickBooks Enterprise to tap into these lucrative markets and compete with rivals. The product will cost $3,000 and can be used by up to 10 employees. The versions aimed at store owners and accountants have done well.

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