Final Customer Purchasing from the Product Producer

Use Steps: Use steps include all the customer's value added activities or the consumption of the product itself. These steps include all the costs the customer incurs in employing the product in its intended use.

B.
Resources: Reduce resources required for the use of the product

3.
Energy: Reduce the energy the customer uses with the product

A. Effort – Reduce the physical constraints on the customer

Overcome physical limitations of the user
Enable remote usage

Enable portable product to work with other stationery products

No.	SIC	Year	Note
1	3571	2003	HP and Palm are working to make more of their handhelds wireless-ready through shorter distance radio technologies, including Bluetooth and the increasingly common Wi-Fi. And Palm recently bought Handspring, which has numerous relationships with wireless carriers worldwide.
2	3571	2003	HP, the leader in the corporate market, recently revamped its entire portfolio, adding wireless capability to all five of its new devices sold under the iPAQ brand.
3	3571	2002	Research in Motion's new BlackBerry device, the 5810 incorporates wireless-voice capabilities and e-mail.
4	3571	2002	Palm's Tungsten T handheld features a compact design and an ultrasharp display. It can connect to the Internet via a separate cell phone using Bluetooth wireless technology.
5	3663	2001	Handspring is adding wireless data capabilities to its VisorPhone.
6	3679	1988	Audio-Technica's "shotgun condenser" microphone zooms in on distant sound. The Mini SoundCatcher from Sima Products picks up sound from as far as 200 feet away.
7	4800	2003	Many laptop users are shopping for Wi-Fi to let them use the Internet when they are on the fly.
8	4812	2002	Big telecom carriers are teaming up with small start-ups to break into the wireless Internet market. They hope to spark more demand for wireless data services on laptops as well as mobile phones. The start-ups use WiFi technology to provide wireless service within 500 feet of special antennas. Verizon and Sprint PCS are using the venture to provide better service inside of buildings. VoiceStream is developing a PC card that would allow subscribers to use mobile networks or Wi-Fi links in coffee shops.
9	4813	2002	Today, mobile phones are not a viable alternative to home phones for tapping the Internet – much less an alternative to broadband service. But that's changing. AT&T, VoiceStream, Verizon, and others are rolling out new technology this year that will let customers connect to the Net – either from their mobile phone or from a laptop connected to a mobile phone.
10	4813	2004	Travelers and workers in far-reaching destinations who are tired of the unreliability and limits of cell phones are now more often choosing satellite phones instead. The popularity boom of cell phones pushed back the progress of satellite phones until now, when heavy travelers and workers in mining, drilling, forestry and far-flung engineering, are seeking the convenience and consistency of satellite.
11	4899	2003	As the number of wireless internet hotspots grows, chip companies are piling into the market to offer chips to facilitate links. By the end of 2005, 95% of all notebook computers will have Wi-Fi capabilities. Home networking growth pushes up demand.

<< Return to Use Steps