Final Customer Purchasing from the Product Producer
Use Steps: Use steps include all the customer's value added activities or the consumption of the product itself. These steps include all the costs the customer incurs in employing the product in its intended use.
B.
Resources: Reduce resources required for the use of the product
3.
Energy: Reduce the energy the customer uses with the product
A. Effort – Reduce the physical constraints on the customer
Overcome physical limitations of the user
Enable remote usage
Enable portable product to work with other portable products
| No. | SIC | Year | Note |
| 1 | 3571 | 2002 | Palm’s new $499 Tungsten allows users to draw notes and sketches and beam them to friends. The Bluetooth connection allows the PDA to hook up with your phone and use the device as wireless internet connection. |
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