SELF TEST #17: Creating Potential New Products and Services
What are the typical cost categories an Intermediary customer incurs with our product?
What are the typical cost categories a Final customer incurs with our product or service?
What are the objectives of a product and service improvement program?
What does the term "net value to the customer" mean when referring to innovation?
How do we Add Knowledge to the customer?
How do we Reduce Resources the customer uses with the product?
How do we improve the customer's experience with the product?
How do we know the customer will find a product or service innovation attractive?
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