BENCHMARKS REPORT

Industry Measure: Business Segment Data
| SIC: | 7389 |
| INDUSTRY: | BUSINESS SERVICES, NEC |
| BENCHMARKS FOR THE INDUSTRY |
| NO. OF SEGMENTS REPORTING IN THE INDUSTRY: 66 |
|
1997 SALES FOR THE INDUSTRY: $ 9596 (Total Sales in $Millions) |
|
OPERATING MARGIN: 8.2 (Allocated Operating Profits (divided by) Segment Sales) |
|
ASSET INTENSITY: 103.0 (Allocated Assets (divided by) Segment Sales) |
|
SALES GROWTH: 30.2 (Compound 3-Year Growth Rate in Sales for the Median Participant in the Industry) |
| BENCHMARKS FOR THE TOP FOUR COMPETITORS |
| ROA: Allocated Operating Profits (divided by) Allocated Operating Assets |
| Competitor/Rank by Sales |
Market Share (% Ind. Sales) |
ROA |
| #1: AMKOR TECHNOLOGY INC |
15.2 | 11.8 |
| #2: VIAD CORP |
8.6 | 17.5 |
| #3: SITEL CORP |
5.1 | 9.1 |
| #4: EQUIFAX INC |
4.6 | 34.3 |
| Total of #1-4: | 33.5 | 7.9 |