BENCHMARKS REPORT

Industry Measure: Business Segment Data
| SIC: | 7378 |
| INDUSTRY: | COMPUTER MAINTENANCE AND REPAIR |
| BENCHMARKS FOR THE INDUSTRY |
| NO. OF SEGMENTS REPORTING IN THE INDUSTRY: 5 |
|
1997 SALES FOR THE INDUSTRY: $ 1021 (Total Sales in $Millions) |
|
OPERATING MARGIN: 5.9 (Allocated Operating Profits (divided by) Segment Sales) |
|
ASSET INTENSITY: 79.3 (Allocated Assets (divided by) Segment Sales) |
|
SALES GROWTH: 12.6 (Compound 3-Year Growth Rate in Sales for the Median Participant in the Industry) |
| BENCHMARKS FOR THE TOP FOUR COMPETITORS |
| ROA: Allocated Operating Profits (divided by) Allocated Operating Assets |
| Competitor/Rank by Sales |
Market Share (% Ind. Sales) |
ROA |
| #1: DECISIONONE HOLDINGS CORP |
77.0 | 11.2 |
| #2: GENICOM CORP |
12.5 | -15.7 |
| #3: INFINIUM SOFTWARE INC |
8.5 | 5.6 |
| #4: BARRISTER INFO SYSTEMS |
1.4 | -5.0 |
| Total of #1-4: | 99.4 | 7.4 |