Reduce Unique ICDs by Redesigning the Product or the Process
The objective of this activity is to reduce the number of ICDs by reducing the occurrence of an ICD in producing a unit of Output, or by reducing the number of separate ICDs used in the Output. A unique ICD is one of the key activities in the work center's contribution to the final product (O). It is separate and distinct from any other activity in the work center. For example, the fastening of a part onto a subassembly and a quality control check of the subassembly would be unique ICDs.
B. Redesign the process of producing the ICD or Output
Change the process used to produce the ICD or Output to eliminate activities.
5. Reduce errors in process
Improve the diagnosis of the situation:
|0||2000||Corning established a system in which every worker is asked to continually look around and file suggestions with the local quality improvement team. The local team must respond to each employee's suggestion within a fixed amount of time.|
|5812||1998||Starbucks calls its employees partners, and gives them 24 hours of training. It rebuilds the trust of employees by providing an environment that shows them it values their input.|
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