Reduce Price to Improve Revenues and Margins

CHOICE 1 OBJECTIVE: RETAIN CUSTOMERS

CHOICE 2 SEGMENTS: RELATIONSHIP RENEWAL SEGMENT / CUSTOMERS AT THE END OF SUBSCRIPTION OR CONTRACT PERIOD

CHOICE 3 COMPONENT: PROVIDE A FREE, OR HEAVILY DISCOUNTED, PRODUCT FROM THE COMPANY, OTHER THAN THE PRODUCT ON SALE

No. SIC Year Notes
1 7372 5 English National Health Care Service announced it would pay Microsoft about $932 million to renew its Windows licenses for nine years. The deal is a 40% reduction from the old deal. Microsoft also added an additional 40 million pounds of technical training and other resources to develop a software interface tailored to NHS users. The deal reflects how Microsoft's dependable customers are leveraging open source software to reduce their technology spending.

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