Final Customer Purchasing from an Intermediary of the Product

Maintain Steps: Maintain steps include all activities required to keep the product in working order. These steps include the costs the customer incurs to diagnose and correct product problems.

A.
Knowledge – Add knowledge

1. Process where product is used – Explain how product can or should operate in customer cost system.

Acquire

No. SIC Year Note
1 6021 1987 Many banks are opening "boutique banks," and moving the ATM back into the bank to increase customer contact.

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