Final Customer Purchasing from an Intermediary of the Product

Maintain Steps: Maintain steps include all activities required to keep the product in working order. These steps include the costs the customer incurs to diagnose and correct product problems.

Resources – Reduce resources required for the use of the product

Time – Reduce the time the customer must spend with the product

Customize the product functions for the customer's use

No. SIC Year Note
1 4412 2001 Retailers importing goods from Asia on transatlantic liners seek low costs, dependable delivery time and the flexibility to shift deliveries to different ports depending on needs. Producers also demand this service as companies often pay penalties to retailers for tardy merchandise. American President Lines offers this flexibility, helping the customer better serve its customers and boosting profits.

<<Return to Maintain Steps