Final Customer Purchasing from an Intermediary of the Product
Use Steps: Use steps include all the Final customer's activities to find the appropriate product category at the Intermediary, to choose among the alternatives to the product and to take delivery of the product.
B.
Resources: Reduce resources required for the use of the product
2.
Time: Reduce the time the customer must spend with the product
B. Improve wait times in the process
Warnings and advice
| No. | Year | SIC | Note |
| 1 | 2000 | 5331 | Giant combination stores have an average size of 190,000 square feet and are double the size of general-merchandise stores. These stores are expected to grow by 25% annually during the next few years. |
| 2 | 2003 | 5699 | Since Hot Topic sells unique clothing, it is largely insulated from mainstream competition. It also reacts quickly to trends without trying to predict them. |
| 3 | 1993 | 5912 | Drugstores aim to be quicker to get in and out of, and they can be relied on to carry the most popular items people run out of. Differences between kinds of stores are getting muddled. Some drugstores are too slow adopting retail technology. |
| 4 | 2000 | 5963 | E-Stamp has grown much faster than Stamps.com but neither met growth expectations. They originally believed that consumers would jump at the chance to buy postage online and avoid the long lines at the postoffice. |
| 5 | 2002 | 6141 | NextCard promised to revolutionize the credit card industry by approving customer applications online. But, by 2002 the company had lost $391 million and was likely to file chapter 11. |
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