Final Customer Purchasing from the Product Producer

Acquire Steps: Acquire steps include all activities the customer completes preceding the use or the consumption of the product. These steps include the customer's efforts needed for evaluation and acquisition of the product.

Resources: Reduce resources required for the use of the product

Time – Reduce the time the customer must spend with the product

A. Reduce steps the customer must use with the product

Reduce customer steps in the product process
Complete some of customer's steps with the product

Installation steps

No. Year SIC Note
1 2004 3571 Compaq redeployed its resources to bring out the ProLiant 1000, a server that incorporates innovative software. SmartStart, configures server hardware and network information to suit a company's operating system and application programs.
2 2004 3600 Sony will roll out its answer to the iPod music player. It's network Walkman weighs in at less than four ounces, making it slightly smaller than Apple's iPod. Sony claims that its 20-gigabyte Walkman can store 13,000 songs, compared with the 5,000 song capacity of the iPod.
3 1994 4899 Most new PCs come with pre-installed software for logging into on-line services. Microsoft to enter the market, many fear loss of market share as Microsoft's service will come preinstalled with Windows 95.
4 2004 7273 As is always the case when it enters the market, Microsoft brings huge assets, including its ability to insert search technology into is dominant Windows operating system and popular Internet Explorer Web browser.

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