Final Customer Buying from the Product Producer
Maintain Steps: Maintain steps include all activities required to keep the product in working order. These steps include the costs the customer incurs to diagnose and correct product problems.
Knowledge: Add knowledge
Process where product is used – Explain how product can or should operate in customer cost system
|1||3571||2001||The Gateway Country stores will be transformed into technology centers where courses, training and repair services are offered to establish stronger ties with customers.|
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