Final Customer Purchasing from the Product Producer

Maintain Steps: Maintain steps include all activities required to keep the product in working order. These steps include the costs the customer incurs to diagnose and correct product problems.

Resources: Reduce resources required for the use of the product

Money – Reduce the money the customer uses with the product

B Reduce the customer's spending on People, Purchases or Capital costs the customer uses with the product itself

Purchase costs used with the product itself
Reduce purchases of items used with the product itself

Correct errors in billing

No. SIC Year Note
1 4812 1997 More and more, errors in business phone bills no longer amount to just a few dollars. To protect yourself, you can learn the language. Ask the phone company to have a customer service rep to explain charges and symbols. You also should double-check the payees. In today's complex telecommunications world, regional phone companies bill on behalf of other service providers. Mistakes creep into bills. It is important to stay informed about rates, as they can change constantly. Customers usually get protection for at least a year. Lastly, ask to receive bills on CD-ROMs to help you stay organized.

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