Final Customer Purchasing from the Product Producer

Maintain Steps: Maintain steps include all activities required to keep the product in working order. These steps include the costs the customer incurs to diagnose and correct product problems.

Resources: Reduce resources required for the use of the product

Money – Reduce the money the customer uses with the product

B. Reduce the customer's spending on People, Purchases or Capital costs the customer uses with the product itself

Purchase costs used with the product itself
Reduce purchases of items used with the product itself


No. SIC Year Note
1 2400 2002 Trex products are made of untreated waste wood, recycled polyethylene which comes from plastic grocery bags and shrink wrap. Costs are comparable with premium grade cedar or redwood, at $1.60 to $1.80 a foot. The substance resists bugs, water and sunshine which can wear on traditional decks.
2 3800 1990 The Automatic Hearing Aid needs no mercury, zinc or air batteries.

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