Brainstorming Ideas: A Final Customer Purchasing from the Producer of the Product
Final customer buying from a product producer. Final or end-user customers incur four cost steps in connection with the product sold by a producer.
Maintain Steps: Maintain steps include all activities required to keep the product in working order. These steps include the costs the customer incurs to diagnose and correct product problems.
Resources: Reduce resources required for the use of the product
Energy – Reduce the energy the customer uses with the product
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