Final Customer Purchasing from the Product Producer

Maintain Steps: Maintain steps include all activities required to keep the product in working order. These steps include the costs the customer incurs to diagnose and correct product problems.

Experience: Enhance the experience the customer has with the product

3. Increase the customer's sense of security with the product

d. Your investment is safe

Advertise "brand name" components

No. SIC Year Note
1 3571 1986 Wells American claims that it's been making microcomputers longer than IBM, and it's serviced nationwide by RCA.

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