Final Customer Purchasing from the Product Producer

Use Steps: Use steps include all the customer's value added activities or the consumption of the product itself. These steps include all the costs the customer incurs in employing the product in its intended use.

Resources: Reduce resources required for the use of the product

Time: Reduce the time the customer must spend with the product

B. Improve wait times in the process

Reduce wait times in the process
Speed the process
Adapt product for faster technology

Use components with higher capacities

No. SIC Year Note
1 4813 2004 Verizon and other Bells are investing billions to run fiber-optic lines into homes and offices.

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