Final Customer Purchasing from the Product Producer

Use Steps: Use steps include all the customer's value added activities or the consumption of the product itself. These steps include all the costs the customer incurs in employing the product in its intended use.

Resources: Reduce resources required for the use of the product

Time: Reduce the time the customer must spend with the product

C. Help customers obtain and use related products

Add to the main product, without additional price, components the customer uses
Build complementary product into main product

Operate or maintain main product

No. SIC Year Note
1 7011 1989 Club Med expanded to families by offering "baby" and "mini" clubs offering special activities for children in some villages.

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