Final Customer Purchasing from the Product Producer

Use Steps: Use steps include all the customer's value added activities or the consumption of the product itself. These steps include all the costs the customer incurs in employing the product in its intended use.

Resources: Reduce resources required for the use of the product

Time: Reduce the time the customer must spend with the product

C. Help customers obtain and use related products

Add to the main product, without additional price, components the customer uses


No. SIC Year Note
1 3571 2004 Eager to lure video game developers to its Xbox console, Microsoft is making it cheaper and easier for them to write games. Many once leery of working with the software giant now say they're eager to develop games for the new Xenon.

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