Intermediary Customer Purchasing from the Product Producer
Obtain Steps: The Obtain steps include all activities preceding the selling of the product. These activities include the costs of identifying potential suppliers and stocking the product.
Knowledge: Add knowledge
Process where product is used – Explain how product can or should operate in customer cost system
|1||3500||2002||Palm's brand Tungsten will aim at the mobile executives with feature-packed wireless handhelds. A small army of consultants will teach businesses how to use Palms with their Oracle, IBM, SAP and Siebel software.|
|2||5942||1988||Online book ordering will have data base that's updated electronically daily by each publisher to reflect price changes and availability and to indicate when out-of-stock books are expected.|
|3||5999||2003||Amazon owns the sales data from Borders transactions online. They do, however, share information with Borders that allows them to directionally serve customers better.|
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