Intermediary Customer Purchasing from the Product Producer

Obtain Steps: The Obtain steps include all activities preceding the selling of the product. These activities include the costs of identifying potential suppliers and stocking the product.

Knowledge: Add knowledge

Process where product is used – Explain how product can or should operate in customer cost system

No. SIC Year Note
1 3500 2002 Palm's brand Tungsten will aim at the mobile executives with feature-packed wireless handhelds. A small army of consultants will teach businesses how to use Palms with their Oracle, IBM, SAP and Siebel software.
2 5942 1988 Online book ordering will have data base that's updated electronically daily by each publisher to reflect price changes and availability and to indicate when out-of-stock books are expected.
3 5999 2003 Amazon owns the sales data from Borders transactions online. They do, however, share information with Borders that allows them to directionally serve customers better.

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