Final Customer Purchasing from the Product Producer
Maintain Steps: Maintain steps include all activities required to keep the product in working order. These steps include the costs the customer incurs to diagnose and correct product problems.
1. Physical: Segment customers by physical needs. These segmentations identify the physical needs of individual customers and address the physical situation of the location where the product is purchased or used.
A. Physical state of the location where the product is purchased or used.
Physical conditions where product is used
|1||2400||2002||Trex products are made of untreated waste wood, recycled polyethylene which comes from plastic grocery bags and shrink wrap. Costs are comparable with premium grade cedar or redwood, at $1.60 to $1.80 a foot. The substance resists bugs, water and sunshine which can wear on traditional decks.|
|2||3312||1988||Armco, Bethlehem, Inland, National, USS, & Wheeling-Pitts all installed electro-plating lines which provided zinc-coated sheets for the auto industry. This process allows the auto industry to cut down on corrosion.|
|3||3441||2005||Oil drillers are increasing their focus on drilling deeper wells. This is ideal for Hydril which creates premium connections for pipes to withstand extreme conditions, like deep water offshore wells and deep gas wells.|
|4||3661||2001||While Panasonic and Motorola offer the only "rugged" phones on the market, the two phones are very different. Motorola's i700 plus offers wireless browsing, two-way radio and regular voice service while Panasonic's Duramax offers only voice. With more features comes more heft, i700 plus weighs in at 8.6 ounces and comes in black or safety yellow. The DuraMax is a slimmer 4.9 ounces and only comes in black. The shape is awkward while the i700 is easier to hold. Both have the same flaw, exposed connectors on the bottom that could trap dirt. The DuraMax has a dainty keypad, not appropriate for workers wearing gloves while its rival has well-spaced keys that ease use.|
|5||3845||1991||Althin's machine is designed with hardly any cracks or crevices to catch blood which avoids the risk of spreading disease.|
|6||8733||2002||Radio frequency identification (RFID) is used by scientists at Agri-Food Food Research and Development Centre in Canada to measure and record temperature and to assess if that temperature is safe. In the long run, the technology can be applied to check if indeed "fresh" fish has been frozen or not, if fine wine had been kept at an acceptable temperature, and more.|
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