Final Customer Purchasing from the Product Producer
Maintain Steps: Maintain steps include all activities required to keep the product in working order. These steps include the costs the customer incurs to diagnose and correct product problems.
1. Physical: Segment customers by physical needs. These segmentations identify the physical needs of individual customers and address the physical situation of the location where the product is purchased or used.
A. Physical state of the location where the product is purchased or used.
1. Physical conditions where product is used.
Conditions of temperature and weather
|1||1600||1987||Cathodic protection of bridges and structures such as parking garages works because the electrochemical process prevents salt from reacting with the steel reinforcement. Using a titanium mesh Eltech can protect such construction for 25 years or more.|
|2||2400||2002||Trex products are made of untreated waste wood, recycled polyethylene which comes from plastic grocery bags and shrink wrap. Costs are comparable with premium grade cedar or redwood, at $1.60 to $1.80 a foot. The substance resists bugs, water and sunshine which can wear on traditional decks.|
|3||3140||2000||Under Timberland Co's new rating system, a shoe must endure five miles of river before it can be rated waterproof. This system will apply to all new Timberland footwear, outerwear, and apparel.|
|4||3312||1988||Armco, Bethlehem, Inland, National, USS, & Wheeling-Pitts all installed electro-plating lines which provided zinc-coated sheets for the auto industry. This process allows the auto industry to cut down on corrosion.|
|5||3441||2005||Oil drillers are increasing their focus on drilling deeper wells. This is ideal for Hydril which creates premium connections for pipes to withstand extreme conditions, like deep water offshore wells and deep gas wells.|
|6||3861||1997||Consistently spending about 7% of sales on R&D, Fuji has set the pace. Fuji was the first to introduce the disposable camera, a great success.|
|7||8733||2002||Radio frequency identification (RFID) is used by scientists at Agri-Food Food Research and Development Centre in Canada to measure and record temperature and to assess if that temperature is safe. In the long run, the technology can be applied to check if indeed "fresh" fish has been frozen or not, if fine wine had been kept at an acceptable temperature, and more.|
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