Final Customer Purchasing from the Product Producer
Maintain Steps: Maintain steps include all activities required to keep the product in working order. These steps include the costs the customer incurs to diagnose and correct product problems.
B. Needs to avoid sources of anxiety
3. Economic limitations: Segment customers according to the limitations set by their economic interests and concerns
Potential improvement in income of current customers. Customer segments whose costs could decrease if the supplier:
Taught the segment how to reduce costs
|1||4911||1996||Duke Power proposed conducting an in-plant study for American Fast Printing to compare their per unit electric and gas consumption in pre-dryers.|
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