Final Customer Purchasing from the Product Producer
Maintain Steps: Maintain steps include all activities required to keep the product in working order. These steps include the costs the customer incurs to diagnose and correct product problems.
B. Needs to avoid sources of anxiety
4. Health limitations: Find customer segments with health problems or concerns
Customer groups who might have side effects from product
|1||3600||2004||Sorenson observed patients and developed technologies to help them, like a thin-walled needle that could be threaded through a plastic catheter into the vein to prevent pain, disposable surgical masks, the first computer-based real-time heart monitor and a blood recycling machine that cut the need for donated blood among surgical patients.|
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