Final Customer Purchasing from an Intermediary of the Product

Acquire Steps: Acquire steps include all activities the customer completes preceding the purchase of the product. These steps include the customer's efforts needed to identify and evaluate Intermediaries and travel to the Intermediary location.

1. Physical: Segment customers by physical needs. These segmentations identify the physical needs of individual customers and address the physical situation of the location where the product is purchased or used.

A. Physical state of the individual customer: Segments of the general customer population may have different characteristics of sizes and of their ability or disability.

1. Size: Segmentation by the size of customers includes grouping customers by their dimensions or weight.


No. SIC Year Note
1 5621 2001 Charming Shoppes Inc. specializes in plus-size fashion brands, its recently acquired Lane Bryant line being its crown jewel. Previous to the acquisition, about 57% of its revenue came from plus sizes; now it is at 72%.

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