Final Customer Purchasing from an Intermediary of the Product

Acquire Steps: Acquire steps include all activities the customer completes preceding the purchase of the product. These steps include the customer's efforts needed to identify and evaluate Intermediaries and travel to the Intermediary location.

2. Emotional: Segment customers according to the personal emotional needs of the segment.

B. Needs to avoid sources of anxiety

3. Economic limitations: Segment customers according to the limitations set by their economic interests and concerns

Segment's approaches to limit on spending
Customer segments with preferences for price point alternatives to the present product
Higher price point

For more than one Performance benefit category improvement

No. SIC Year Note
1 5331 2004 Wal-Mart has difficulty merchandising television sets and videogames properly because of crowded aisles and locked cabinets. At some Wal-Marts, customers buying 27-inch TVs were sent out to the parking lot to pick up their set from tractor trailers. And Wal-Mart's reliance on no-name and private-label electronics brands, which keeps prices low, is a strategy that backfires at Christmas.

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