Final Customer Purchasing from an Intermediary of the Product

Acquire Steps: Acquire steps include all activities the customer completes preceding the purchase of the product. These steps include the customer's efforts needed to identify and evaluate Intermediaries and travel to the Intermediary location.

3. Intellectual: Segment customers on the basis of their current knowledge and understanding of the company and its products

A. Knowledge of company and company product

1. Familiarity with company and brand, crossing all products

Customer knows both company and brand- Segment knows company and brand primarily for:

Price

No. SIC Year Note
1 5331 2004 This year Target marketed itself at two big metropolitan events. At Washington D.C.'s Cherry Blossom Festival, it sent out a fleet of it's iconic bull's-eye emblazoned rickshaws.
2 6141 2000 Today, Discover Card will announce that a massive mall to be built next year near Atlanta will name itself "Discover Mills" after the credit card. Retail experts estimate that Discover will pay about $10 million in the next 10 years for the naming rights. This is the first major mall to name itself after a national advertiser. Mall merchants will accept all major credit cards, but Discover Card holders will receive certain perks and discounts at the mall that others won't.
3 6141 2001 Capital One is the 9th biggest credit card company and it brought in three times as many new customers in the last three months of 2000 as any other credit card issuer. It also sends triple the amount of mail to homes as does Citigroup.

<< Return to Acquire Steps