Final Customer Purchasing from an Intermediary of the Product

Use Steps: Use steps include all the Final customer’s activities to find the appropriate product category at the Intermediary, to choose among the alternatives to the product and to take delivery of the product.

2. Emotional: Segment customers according to the personal emotional needs of the segment.

B. Needs to avoid sources of anxiety

3. Economic limitations: Segment customers according to the limitations set by their economic interests and concerns.

Segment's approaches to limit on spending
Segments who might face psychological spending limits

Preferences for or against rebates, coupons and points

No. SIC Year Note
1 5141 1997 Frequent shopper cards allow grocers to offer discounted items only to loyal customers.
2 5411 1991 Safeway has a deal where if you bring in your manufacturers' coupons they will double your savings instantly. So if you have a $1 off coupon, you get $2 off. There are some restrictions to products covered; there's a maximum one dollar additional savings, and there are no cash refunds.
3 6141 2002 American Express is offering to holders of new cards two Membership Rewards points for every dollar they spend at most grocery stores, drugstores, gas stations and other retail establishments. Holders of platinum and black cards get the perk too.
4 6141 2002 American Express has begun to replace the green American Express card with new charge cards that allow holders to earn merchandise points and frequent flier miles for every dollar charged. Only one fee is charged from $65-$130.

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