BENCHMARKS REPORT

Industry Measure: Business Segment Data
| SIC: | 7375 |
| INDUSTRY: | INFORMATIONAL RETRIEVAL SYC |
| BENCHMARKS FOR THE INDUSTRY |
| NO. OF SEGMENTS REPORTING IN THE INDUSTRY: 71 |
|
1997 SALES FOR THE INDUSTRY: $ 5542 (Total Sales in $Millions) |
|
OPERATING MARGIN: -11.3 (Allocated Operating Profits (divided by) Segment Sales) |
|
ASSET INTENSITY: 136.3 (Allocated Assets (divided by) Segment Sales) |
|
SALES GROWTH: 128.0 (Compound 3-Year Growth Rate in Sales for the Median Participant in the Industry) |
| BENCHMARKS FOR THE TOP FOUR COMPETITORS |
| ROA: Allocated Operating Profits (divided by) Allocated Operating Assets |
| Competitor/Rank by Sales |
Market Share (% Ind. Sales) |
ROA |
| #1: AMERICA ONLINE INC |
30.4 | -2.7 |
| #2: GALILEO INTERNATIONAL INC |
22.7 | 18.3 |
| #3: BLOCK H & R INC |
15.2 | -26.8 |
| #4: EQUANT N V |
3.7 | -10.8 |
| Total of #1-4: | 72.0 | -8.3 |