SELF TEST 20A: Evaluating Price Sensitivity Among Customers
      Test #1:
    What is price sensitivity?
  
      Test #2:
    What is a Price Gap?
  
      Test #3:
    Before Last Look develops in a marketplace, what might we expect to see as prices for similar products from one competitor to the next?
  
      Test #4:
    How do we explain price premiums in a market?
  
      Test #5:
    What is a Price Shaver?
  
      Test #6:
    What is a Price Leader?
  
      Test #7:
    What is the difference between a Price Shaver and a Price Leader?
  
      Test #8:
    What is a Leader’s Trap?
  
      Test #9:
    What is a Price Umbrella?
  
      Test #10:
    Explain Last Look.
  
      Test #11:
    What is Positive Volatility due to price?
  
      Test #12:
    What is Negative Volatility due to price?
  
      Test #13:
    What effects does Last Look have on a marketplace?
  
      Test #14:
    Where do lower prices originate in Hostile markets, where prices and returns are already low?
  
      Test #15:
    Why are there differences from one customer to the next in prices paid in the marketplace when the market is Hostile?
  
      Test #16:
    What are Price Gaps from one competitor to another before and after Last Look?
  
      Test #17:
    In a Hostile marketplace, who is responsible for the majority of price declines?
  
Next: Answer Sheet
