Savings from the Creation of Economies of Scale for Customer Segments Who Incur Costs at Levels Above Those of Currently Available Through Economies of Scale

A Final customer buying from an intermediary of the product The Final customer is the one who makes the final decision on what product to buy and from which supplier to buy it. Most consumer products, and many industrial products, reach Final customers through Intermediaries.

Acquire Steps: Acquire steps include all activities the customer completes preceding the purchase of the product. These steps include the customer's efforts needed to identify and evaluate Intermediaries and travel to the Intermediary location.

2. Emotional:

B. Needs to avoid sources of anxiety
3. Economic limitations: Segment customers according to the limitations set by their economic interests and concerns
d. Savings of potential product vs. current solution
3. Savings from the creation of economies of scale for customer segments who incur costs at levels above those of currently available through economies of scale.

NO.

INDUSTRY SIC

YEAR

EXAMPLE
1 5961 1998 FHT is beginning to provide direct marketing and order fulfillment services to major corporations interested in outsourcing those functions.