Glossary
- Acquire (Customer) Cost
- AUMD
- Basis of Charge
- Building Block Costs
- Business
- CAGR
- Capacity
- Capacity Creep
- Capital Costs
- Centralized Purchasing
- CMSS
- Component of Price
- Consolidation
- Constraints on Expansion
- Convenience
- Convenience Innovation
- Core customer
- Cost Driver
- Cost Structure
- Cost to Serve
- Create (Company) Cost
- Customer
- Customer Buying Hierarchy
- Customer Size/Supplier Role Matrix
- Customer Sizes
- Decrease Use
- Design to Value
- Deteriorating market
- Developing market
- Diseconomies of Scale
- Dispose (Customer) Cost
- Do Employees
- EBIT
- Economies of Scale
- Effective Life of an Innovation
- Effectiveness
- Efficiency
- Elimination Sequence
- Evaluation Failure
- Fail market
- Final customer
- FRC
- FRCP
- Free Liabilities
- Function
- Function innovation
- Functional Cost
- Get In
- Get Out
- Gold Competitor
- Guarantee (Customer) Cost
- Heart of the Market
- High-Extender Product
- Hostile market
- Increase Use
- Independent Purchasing
- Index
- Industry Leader Effect
- Intermediary customer
- Intermediate Cost Drivers
- Invitation Failure
- Last Look
- Leader's Trap
- Life Cycle (Customer) Cost
- Locate (Company) Cost
- Low-Extender Product
- LPSS
- Maintain (Customer) Cost
- Make (Company) Cost
- Market share
- Measure of productivity
- Mix of Costs
- Near-core customer
- Negative Volatility
- Net Capital Employed (NCE)
- Net Volatility
- Next Leader
- Non-core customer
- Obtain (Customer) Cost
- Operating Cost
- Opportunistic Customer
- Optional Component of the Price
- Order Cycle Time
- Overcapacity
- Peer Competitor
- People Cost
- Performance
- Performance Leader
- Position
- Positive Volatility
- Predator product
- Present (Company) Cost
- Price Gaps
- Price information
- Price innovation
- Price Leader
- Price Leverage
- Price Point
- Price Shaver
- Price Umbrella
- Primary supplier
- Product Parochialism
- Productivity
- Purchases Cost
- Rate
- Recycling of Capacity
- Reformer product
- Reliability
- Reliability innovation
- Replacement Potential
- Reprieve market
- Return (Customer) Cost
- Role
- Role Requirements
- RONCE
- Secondary supplier
- Segment
- Sell (Company) Cost
- Sell (Customer) Cost
- Serve (Company) Costs
- Service Leverage
- Shakeout
- Share "Failed Away"
- Share "Won Away"
- Shaver product
- Silver competitor
- Stable customer
- Stable market
- Standard Leader
- Standardized Purchasing
- Stay In Volume
- Stripper product
- Strong Competitor
- Super-economies of Scale
- Supervise employees
- Tertiary supplier
- Think employees
- Tiers
- Transformer product
- Unstable customer
- Use (Customer) Cost
- Volatility
- Weak competitor
- Weak Win
- Win market